Boy howdy! Well, I ain’t goin’ anywhere near the Senate today!
In honor of this crappy day, here’s a little traveling music from Berwyn’s own [Berwyn??] Jim Peterik & company, playing their big hit Vehicle
Take it away guys…
Category: Uncategorized
A Word of Advice
That didn’t take long. The media has my blood boiling over their coverage of 
the Pope’s abdication and the upcoming conclave. I’m not surprised, but it still rankles. Well, Mother always said, “If you can’t say something nice about someone…”
So instead I’ll rant about Customer Service.
Companies spend fortunes on sophisticated computer systems and training for their customer service representatives, all with the aim of easing the task of helping their customers with a variety of problems.
Here’s a little word of advice: cut it out! I don’t care what company you are, or what you sell, your customer service system is mostly composed of FAIL.
Having worked in IT for many years, I know the horrors of wearing a headset. Later, when I ran my own company, the lessons I learned in the trenches were invaluable in keeping my customers from wanting to kill me. Let me share them with you:
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Meet the New “Chesty”
(Photo by Sgt. Dengrier M. Baez)
Chesty stands on the door step of Home of the Commandants during the puppy’s visit to Marine Barracks Washington, D.C., Feb. 14.
Chesty, a 9-week-old pedigree English bulldog is soon to become the future Marine Corps mascot after the completion of obedience and recruit training with a ceremony scheduled for March 29.
After completing training, the young puppy will earn the title Marine joining the ranks of his well-known predecessors.
I hope he didn’t piddle on the Commandant’s shoes. That could be a career ender! His predecessor went after the Sec Def’s dog while on parade. Good boy!
h/t marines.mil
I Have No Words…
Meshugener!
Oy vey.
When it comes to more crazy per square foot, I’ll put Illinois right 
next to California any day!
Seems State Rep. Will Davis, Hazel Crest (do I need to tell you his party affiliation?) wants to add a $0.25 tax on every purchase of…sneakers. He figures the state could raise an extra $3 milldoh for Illinois’ YouthBuild programs which teach kids construction skills. Rep. Davis says,
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Call Me an Old Crank…
Stargazer
Stuck in a meeting? On a con-call and bored out of your mind? Here’s a little timewaster for all you amateur astronomers out there. Set any date you like and see the sky as it was, or will be. Pretty neat!
Here’s a little music to stargaze by…
Owen Groesser, Hero
Here is a young man who some would say didn’t get a fair shake in life. That’s not how Owen sees it.
You can read the article about Owen’s heroics here. He even made it on SportsCenter! But that’s not why he’s my hero. Owen is my hero because he’s taken the life he was given and made the most of it. No complaining, no whining, no quitting.
I’ve had the privilege to know several people with Down Syndrome and I can say that every one of them have this same attitude. They are not consumed with worry over what they can’t do. For them, the world is full of possibilities. Of the DS people I know, some are singers and composers, artists, poets, athletes, and even a congressional intern!
Some people in this world think that children like Owen should never have been born. They would counsel parents against going through with the pregnancy because of the many health problems the child will face, and the many sufferings and sacrifices the family will have as a result. Kids like Owen are not viable they say.
To them I say, a good life is not one without pain, a good life is a life well lived.